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User Support

We provide help for users at several levels. This paper is a general introduction to the data products. Our web sites have additional documentation. We maintain a set of frequently asked questions with answers to help people become more familiar with how to use the data set. There are also two mailing lists which we encourage users to join. The first is a SDSS Early Data Release Users' Group which we will use to communicate periodically with users. The second is the SDSS Early Data Release Users' Forum, where we encourage all users to post questions and suggestions. We will monitor this mailing list and post answers, or pointers to online documentation, as appropriate. We also support a help desk, which is accessible via email and telephone, as detailed on our web sites.

Michael Strauss
Thu Jan 30 11:15:34 EST 2003